Information we collect

We collect information customers provide when browsing, purchasing, creating an account, contacting support, or joining email updates. This may include name, email, shipping address, billing details, order history, and message content.

How we use information

Information is used to process orders, provide customer support, prevent fraud, improve the store experience, send service messages, and share marketing updates when customers opt in.

Payments and checkout

Checkout is powered by Shopify and approved payment providers. Sensitive payment details are handled by secure payment systems and are not stored in plain text by Floppers.

Cookies and analytics

Cookies and similar technologies may be used to keep the cart working, understand store performance, remember preferences, and measure marketing activity.

Sharing information

We share information with service providers only when needed to operate the store, fulfill orders, process payments, deliver messages, provide support, or comply with applicable requirements.

Your choices

You can unsubscribe from marketing emails using the link in those emails. You can also contact us to ask about your information or request help with account and order data.

Contact

For privacy questions, use the contact page and include enough detail for the team to understand the request.