Return window

Returns and refund requests should be started within 30 days of delivery unless a different window is shown on the product page, order confirmation, or checkout terms.

Return condition

Items should be unworn, unwashed, unused, and returned with original packaging when possible. Products with visible wear, odors, damage, or missing parts may not be eligible for a refund.

How to start a return

Contact us with your order number, the item you want to return, and the reason for the request. The support team will confirm eligibility and share the next step.

Refund timing

Approved refunds are issued to the original payment method after the returned item is received and inspected. Bank and payment provider processing times may vary.

Exchanges

If you need a different size, color, or item, contact support. Depending on stock and production status, we may recommend a return and new order.

Damaged or incorrect items

If your order arrives damaged, misprinted, or incorrect, contact us within 7 days of delivery with photos and your order number so we can review it quickly.

Final sale or custom items

Some sale, limited, personalized, or made-to-order items may have different return eligibility. Any exception should be shown clearly before purchase or confirmed by support.